Returns & Exchanges
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Time Limit
Request a return/exchange within 30 days of receiving your item
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Shipping Labels
Free return shipping labels for domestic orders over $50 eligible for return/exchange
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Accepted Returns/Exchanges
Unused & undamaged pieces, returned in their original jewelry box
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Exceptions
Custom orders, personalized pieces, gift cards & items on sale
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Returns Credit
Full refund (minus shipping paid) issued on your original payment method within 5 business days of receiving item
Please allow time for your bank or credit card company to post the refund
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Exchange Credit
Store credit (of original item value) issued once item is mailed back (domestic orders), or received (international orders)
For an exchange. select refund via store credit on our Returns Portal